Terms and Conditions for Diablo Distribution

Effective Date: 15/06/23

Please read these Terms and Conditions ("Terms") carefully before using our website and services operated by [Your eCommerce Store]. These Terms outline the rules and regulations governing your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Intellectual Property

1.1 Ownership:

All content, logos, trademarks, and intellectual property on our website are the property of Diablo Distribution or its licensors. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

1.2 User Content:

By submitting any content to our website, including product reviews or comments, you grant Diablo Distribution a non-exclusive, royalty-free, perpetual, and worldwide right to use, modify, adapt, publish, and display that content.

2. Use of Our Website

2.1 Eligibility:

By using our website, you represent and warrant that you are at least 18 years old or have obtained parental consent if you are a minor.

2.2 Account Registration:

You may be required to create an account to access certain features or make purchases on our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 Prohibited Conduct:

You agree not to engage in any of the following activities while using our website:

  • Violating any applicable laws or regulations.
  • Interfering with or disrupting the security or functionality of our website.
  • Uploading or transmitting malicious code, viruses, or harmful content.
  • Engaging in any activity that may impose an unreasonable burden on our infrastructure.
  • Accessing or attempting to access any information or area of our website that you are not authorised to access.

2.4 Termination:

We reserve the right to terminate or suspend your access to our website without prior notice if we believe you have violated these Terms or for any other reason at our sole discretion.

3. Product Information and Pricing

3.1 Product Descriptions:

We make every effort to provide accurate and up-to-date product descriptions on our website. However, we do not warrant that the descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

3.2 Pricing:

While we strive to ensure accurate pricing information, errors may occur. We reserve the right to correct any errors in pricing and modify or cancel orders placed with incorrect pricing.

4. Ordering and Payments

4.1 Order Acceptance:

Placing an order on our website constitutes an offer to purchase products. We reserve the right to accept or decline your order at our discretion.

4.2 Payment:

Payment for orders must be made in full at the time of purchase. We accept various payment methods as indicated on our website.

4.3 Shipping and Delivery:

Shipping and delivery times are estimated and may vary based on factors beyond our control. We are not responsible for any delays or damages during shipping.

5. Returns Policy

If you are not completely satisfied with your purchase, you may return the item(s) within 30 days from the date of delivery for a full refund or exchange. The following conditions apply:

  • The item(s) must be unused, undamaged, and in their original packaging.
  • Proof of purchase, such as the order number or receipt, must be provided.
  • Returns must be accompanied by a completed return form, which can be obtained by contacting our customer support.
  • The customer is responsible for the return shipping costs, unless the item(s) received are defective, damaged, or incorrect.
  • We recommend using a trackable shipping method to ensure that the returned item(s) are received by us.
  • Refunds will be issued to the original payment method within 7 days of receiving the returned item(s).

6. Limitation of Liability

6.1 Disclaimer:

Our website and services are provided on an "as is" and "as available" basis without any warranties, express or implied. We do not guarantee that our website will be error-free or uninterrupted, or that it will meet your specific requirements.

6.2 Limitation of Liability:

In no event shall Diablo Distribution, its directors, employees, or affiliates be liable for any indirect, consequential, incidental, special, or punitive damages arising out of or in connection with your use of our website or services.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United Kingdom. Any legal action arising out of or relating to these Terms or your use of our website shall be filed exclusively in the courts located in United Kingdom.

8. Modifications

We reserve the right to modify or replace these Terms at any time without prior notice. The updated version of the Terms will be posted on our website with the effective date. Your continued use of our website after any changes to the Terms constitutes your acceptance of those changes.

If you have any questions or concerns regarding these Terms, please contact us at enquiries@diablodistribution.com.